Ticketmaster pays $ 10 million to hack competing ticket sellers
We’ve seen a lot of companies doing shady things, but Ticketmaster was only caught red-handed using a competing ticketing company’s private user information to “cut” [the company] get on your knees. “
The story goes back to 2013 when Ticketmaster hired former CrowdSurge employee Stephen Mead and “encouraged him to divulge his old employer’s secrets,” says The Verge, including analysis of artist management companies. The employee was also able to access “hard-to-find” preview links for upcoming shows to discourage those artists from using a competing service.
All of this was first revealed when CrowdSurge 2017 sued Live Nation, the parent company of Ticketmaster, for antitrust violations. Ticketmaster fired Mead and the executives who had also encouraged him to participate in illegal activities that year. “Your actions violated our company guidelines and contradicted our values. We are happy that this matter is now resolved, ”a spokesman told The Verge.
However, CrowdSurge soon ceased operations and accepted a $ 110 million settlement.
This new ruling, issued in late 2020, calls for an additional $ 10 million under the Computer Fraud and Abuse Act. “Ticketmaster must pay the fine in question, follow clear guidelines to detect and prevent computer intrusion, and provide annual reports on its behavior for the next three years,” explains The Verge.
“Ticketmaster employees have repeatedly – and illegally – accessed a competitor’s computer with stolen passwords without authorization in order to illegally gather business intelligence,” said incumbent US attorney Seth DuCharme. “Ticketmaster employees also brazenly held a department-wide ‘summit’ where the stolen passwords were used to access the victim company’s computers.”
via The Verge